General Terms and Conditions of Sale and Use

Welcome to the HELLODICARE store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions of Sale and Use . We encourage you to read them carefully before making any purchase on our site.

Products and Prices

All prices displayed on the HELLODICARE website are in euros (EUR) . We reserve the right to modify our product selection, descriptions, availability, or prices at any time without prior notice.

While we make every effort to ensure the accuracy of the information on our website, errors may occasionally occur. In such cases, HELLODICARE reserves the right to correct any errors, inaccuracies, or omissions, including after an order has been placed if necessary.

Orders

Once your order is confirmed, you will receive a confirmation email containing your purchase details.

HELLODICARE reserves the right to cancel or refuse any order for legitimate reasons, including in the event of product unavailability, payment problems, incorrect information provided by the customer, or suspicion of fraudulent activity.

Payment

All payments made on the HELLODICARE website are processed securely to protect your personal and financial information.

We accept major credit cards and secure payment methods , ensuring a simple, fast and reliable shopping experience.

Delivery

Delivery times may vary depending on your location. Generally, the estimated delivery time is 4 to 7 business days .

However, some delays beyond our control may occur, particularly due to customs procedures, peak periods (such as the holiday season), or circumstances related to the carrier. HELLODICARE cannot be held responsible for these potential delays.

Intellectual Property

All content on the HELLODICARE website, including but not limited to texts, images, graphics, logos, designs and visual elements, is the exclusive property of HELLODICARE.

Any reproduction, distribution, modification or use of this content, in whole or in part, without prior written authorization from HELLODICARE is strictly prohibited and may give rise to legal proceedings in accordance with applicable intellectual property laws.

Applicable Law

These General Terms and Conditions of Sale and Use are governed by French law .

In the event of a dispute relating to the use of the site or an order placed on HELLODICARE, the French courts shall have sole jurisdiction.