Privacy Policy

Privacy Policy

At HELLODICARE , we place great importance on respecting your privacy and protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you interact with our website or make a purchase from our store.

Data Collection

We collect certain personal information when you place an order, create an account, contact our customer service or subscribe to our newsletter.

This information may include your name, email address, delivery address, payment information, and other data necessary to process your order . This information is collected solely to provide you with a simple, secure, and optimal shopping experience.

Data Usage

The personal data we collect is used solely for the following activities:

  • Processing and managing your orders

  • The delivery of your products

  • Communication with our customer service

  • Improving your user experience on our site

With your explicit consent, we may also use your email address to send you marketing information , such as news, promotions or updates regarding our products.

Sharing with Third Parties

HELLODICARE never sells your personal information.

However, some data may be shared with trusted partners , only when necessary to ensure the proper functioning of our services, in particular for:

  • payment processing

  • order delivery

  • website hosting or certain technical features

These partners are required to adhere to strict standards regarding confidentiality and data protection.

Data Security

To protect your personal information, we implement advanced security measures , including SSL (Secure Socket Layer) encryption and the use of secure servers.

These measures help protect your data against unauthorized access, loss, disclosure, or misuse.

Your Rights

In accordance with applicable regulations, in particular the General Data Protection Regulation (GDPR) , you have the right at any time to:

  • access to your personal data

  • to correct your information

  • deletion of your data

  • to object to or limit the processing of your data

To exercise these rights or for any questions regarding the management of your personal data, you can contact us at the following address:

contact@hellodicare.com

Our team will do everything necessary to respond to you as soon as possible.